We are not responsible for replacing or refunding orders of delayed, lost, or stolen packages. This includes packages marked as "Delivered" but are not received.

If you have entered a wrong shipping address and the package has been returned to us, please contact us to let us know. We can resend the package to you but the postage will need to be repaid and the shipping address updated.

If you need further assistance, please message us and we'll work with you to figure out the best solution for your situation. Thank you!

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